Administration Apprentice

Administration Apprentice

The closing date is 12 January 2026

The role will be based at the City of Coventry Health Centre, Stoney Stanton Road, Coventry, CV1 4FS
, within the Physiotherapy Department.

You will be the first point of contact for patients on arrival to the department, responsible for checking patients in and out and booking follow‑up appointments.

Other tasks include dealing with telephone queries, building ERS referrals from GP surgeries, appointing, supporting the team and providing cover for other members of staff when on leave or off sick.

Utilising the Trust's IT systems and maintaining electronic databases.

Prioritise tasks to achieve timescales set and meet departmental KPIs.

Please note that sponsorship is not eligible for this position

Closing Date:
Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Working under full supervision at all times, the postholder will support trained staff in providing confidential administrative activities to meet the needs of the service in accordance with Departmental, Trust and National standards, policies and procedures.

• Respond to day‑to‑day enquiries, referring to appropriate staff as necessary.
• Process allocated workload on a daily basis.
• Liaise with internal departments and, on occasion, external agencies where required.

Previous applicants need not to apply

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

• Assist with maintaining manual and electronic filing systems as required by the department.
• Utilise relevant Trust IT systems, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines.
• Undertake basic administrative tasks as required.
• Input data onto computerised systems as required by the department.
• Assist with the distribution of incoming/outgoing post.
• Work within Trust and departmental procedures to ensure standards and deadlines are met.
• Provide appropriate cover in the absence of other members of the team.

All applicants must be:

• Aged 16+
• Resident in the UK/EEA for the last three years
• Must NOT be in any form of formal government‑funded education

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This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Coventry and Warwickshire NHS Trust