Program Assistant, Public Health Protection

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Team Leader, the Program Assistant provides administrative and clerical support to a range of Programs within Environmental Public Health, Community Care Facility Licensing & Tobacco Vapour Prevention and Control. Performs a variety of clerical and administrative duties, such as managing and maintaining files; typing letters and tables and data entry; photocopying; setting up meetings and taking minutes. Utilizes a variety of personal computer application software such as Excel, Word, Power Point and related desktop publishing and graphics software to format/design, run and maintain correspondence, reports, permits, licenses, procedure manuals, public orders, surveys, newsletters, web pages, communications, databases, and spreadsheets from rough draft or as directed.

Participates with criminal record check applications, collection of fees and supporting other offices as required.

Gathers and compiles information as required, such as confidential client and facility information and statistics. Gathers, researches, organizes, and summarizes information for reports.

• Grade 12 graduation
• Office Administration Certificate including courses in word processing, spreadsheet and database software
• Three (3) years recent related administrative or secretarial experience in a similar environment
• Or an equivalent combination of education and experience
• Valid BC Drivers License
• Ability to pass a criminal record check

• Ability to type 60 wpm
• Demonstrated skills in MS Office, including Word, Excel, Outlook
• Ability to use Word Processing, spreadsheets, database applications, and web applications
• Ability to prepare, maintain and control a variety of office records, documents, confidential correspondence files and related data with a high degree of accuracy and proficiency
• Ability to communicate effectively, both verbally and in writing
• Ability to apply knowledge of office practices and procedures, ability to operate related equipment
• Ability to plan, organize and prioritize
• Business writing skills
• Knowledge of general office procedures
• Ability to analyze and resolve problems
• Physical ability to carry out the duties of the position

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Job Description