Beverage Server - Part-Time - Overnights; Horseshoe

Overview

Caesars Entertainment is Blazing the Trail for our team members with an all-new benefits program. Full-time team members can choose from four medical coverage levels. We also have an on-site clinic for team members. Additional benefits include dental and vision plans, plus other voluntary benefits. All full-time team members can enroll in this benefits jackpot with their new career at Caesars Entertainment.

We’re investing in your future with enhanced tuition assistance and a new student loan debt repayment program. As a new Caesars Team Member, you’ll be eligible to begin reaping these benefits in just 12 months, with full access to all educational programs after 24 months of continuous employment. Benefits include tuition assistance, student loan repayment, and dependent scholarship programs.

Additional benefits include the option to enroll in 401(k) with a company match, free parking, and a wide variety of team member activities. Team members can enjoy discounted meals in our team member dining room while on shift, including sandwiches, salads, fresh fruit, cereal and beverages.

• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
• Promotes casino events and programs.
• Works closely with Total Rewards Center to promote new card sign up programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Provides fast, friendly, professional beverage service to casino guests (e.g., 2-minute or less production cycle for a 15 drink tray).
• Operates a cash register/POS system, ringing the correct amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.

• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Count money and give correct change.
• Available to work required schedule including nights, weekends, holidays and overtime as needed.
• Must be physically mobile with reasonable accommodation.
• Must be able to respond to visual and oral cues.
• Able to tolerate second-hand smoke, noise, bright lights.
• Able to work at a fast pace in often crowded/noisy environments.
• Mobility and dexterity to carry and serve a 15-pound tray of beverages.
• Ability to work in a team environment and under stress as volume increases.
• Mathematical ability including basic addition and subtraction.
• Ability to stand and walk for 8 to 10 hour shifts.
• Previous beverage experience and dealing with the public preferred.
• Must meet professional appearance standards as prescribed by company policy.

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day.

From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.