Lead Caregiver In-Home Non Medical Healthcare

Join Our Team as a Lead Caregiver!

Location: Council Bluffs, IA (Onsite)

Position Type: Part-time or Full-time, if desired

Wage: $18-$20/HR

Perks: Paid time off after 90 days for full time candidate + a dynamic and supportive team environment

Are you a natural problem-solver with a passion for helping others? Do you thrive in fast-paced, people-focused environments? If so,
Home Care Advocacy Network of Southwest Iowa (HCAN of SWI) is looking for you!

We're seeking an enthusiastic Lead Caregiver to join our team in Council Bluffs. This is more than just a job—it’s an opportunity to make a real difference in people's lives every day.

A Lead Caregiver provides high-quality direct client care while also mentoring caregivers, ensuring quality and consistency, covering shifts as needed, training new hires, scheduling shifts, updating care plans, and acting as a liaison, essentially combining hands-on support with leadership, problem-solving, and supervision to maintain high standards of care to our clients.

As a Lead Caregiver
, you'll be the go-to between our clients and Care Advocates. Your mission? Ensure that clients receive reliable, compassionate care-on time, every time.

• Providing direct patient care in the event that we have call-ins or when there are unfilled open shifts
• Introduce caregivers to clients as needed
• Build trusting relationships with clients and team members
• Solve challenges with a positive, can-do attitude
• Be a go-to resource for excellent service and support
• Follow an on-call rotation every other weekend and one weekday

• Coordinate and optimize daily schedules for caregivers and clients as time allows
• Maintain accurate records while juggling multiple priorities

• Provide direct personal care to clients, including assistance with bathing, grooming, dressing, mobility, toileting, and feeding
• Assist with medication reminders in accordance with company policy
• Monitor clients' health status and report changes to supervisors or family members as appropriate
• Lead, mentor, and support caregivers on shift to ensure quality and consistency of care
• Coordinate schedules to maintain adequate coverage
• Ensure care plans are accurately followed and updated as needed
• Train new caregivers and provide ongoing coaching and performance feedback as directed
• Maintain accurate documentation, including care notes, incident reports, medication logs, and vitals
• Promote a safe, clean, and respectful environment for clients and staff
• Communicate professionally with clients, families, healthcare providers, and management
• Ensure compliance with company policies, safety standards, and regulatory requirements

• May include private homes, assisted living facilities, or care centers
• Flexible scheduling, including evenings, weekends, and holidays as required

• Compassion and patience
• Leadership and teamwork
• Attention to detail
• Reliability and integrity

This role is perfect for someone who's organized, proactive, and enjoys working with people in a meaningful way.

Mission-Driven Work: Be part of a company that's changing lives through quality home care.

Team Culture: Work with an energetic, friendly team that values support, fun, and collaboration.

Growth Opportunity: Build your skills and grow in a role that rewards initiative and care.

• Experience with scheduling in a healthcare setting
• Leadership experience preferred
• Direct hands on patient care experience
• Experience with dementia, hospice, and hoyer lifts
• Ability to work well under pressure
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• A calm and friendly phone manner
• High discretion and integrity when handling confidential information
• Proficiency in Microsoft Word and Excel
• Experience with Well Sky Personal Care (a plus, not required)
• A professional demeanor and customer-first mindset
• The ability to work independently in a fast-paced office environment
• The ability to have a flexible schedule
• Must maintain a valid driver's license and auto insurance at all times

If you're ready to bring your talents to a purpose-driven team and help us deliver exceptional care to our community, we want to hear from you!

Apply now and start making a real impact at HCAN of SWI.