Cage Assistant Shift Manager
Listed on 2026-01-27
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Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
to discover how we empower team members to grow, thrive, and advance in their careers.
- Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures
- Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casino
- Hires, trains, coaches, develops and completes scheduling for direct reports
- Continue professional development of self and subordinates as well as assist all team members with
- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- Scheduling and training of cashiers
- Maintain current knowledge of property events and provide daily information to guests and Casino Services Representatives
- Strong problem solving, mediation, coaching, and consulting skills
- Excellent verbal and written communications skills
- Knowledgeable of applicable federal, state, and local regulations
- Ability to sustain a high level of confidentiality and professionalism
- Highly organized and detail oriented
- Proficient in Microsoft Office
- Must be able to work flexible hours including evenings, weekends, and holidays
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sports book and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY Starting at $45,000 annually, based on experience
Seniority levelMid‑Senior level
Employment typeFull‑time
Job functionManagement and Manufacturing
IndustriesGambling Facilities and Casinos
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