Office Assistant

Overview

Iowa Western Community College is currently seeking a Student Outreach & Support Office Assistant to join our exciting and student-focused team at our beautiful SW Iowa Campus, in Council Bluffs Iowa. This position reports to the Director of Student Outreach & Support and provides exceptional, friendly, and helpful customer service to students, faculty, and staff at the front desk of the Student Success Office.

Assists students by answering general questions, and providing directions to campus resources and buildings. Assists students with Rocky's Emergency Pantry. Offers general administrative support to the Student Life department.

Hours:

M: 12-2, W: 12:30-4:30, F:12-2PM. Flexibility contingent upon class schedule.

• Experience in customer-related and customer service-related field with the demonstrated ability to react to customers quickly, accurately, and congenially required.
• Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic, and disabled backgrounds of community college students.
• Experience or training that demonstrates strong written and oral communication skills, strong interpersonal skills, strong computer skills, and strong organizational skills.

• High School diploma or GED required;
  Currently an IWCC student.
• Must be a current IWCC student with a minimum GPA of 2.0
• Must be able to work effectively with a team.
• Must be able to work independently without direct supervision on a day-to-day basis.
• Students may not work more than 25 hours/week during the academic semester.
• Other duties as assigned by the Director of Student Outreach & Support

This position is primarily independent work. This position works with students on a regular, face-to-face basis. This position works in quiet spaces and sits frequently.

Benefits include free access to our Wellness Center and fitness classes, our employee assistance program, and free parking.