Repair & Warranty Analyst

Overview

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

The Repair and Warranty Analyst is part of Breeze’s Technical Supply Chain organization. Responsible for representing the company in business transactions with internal and external organizations. As part of Supplier Management activities, this position leads quarterly business reviews ensuring suppliers are held accountable for their performance, identifies performance & warranty issues and implements corrective action plans with supplier helping Breeze Airways achieve low CASM.

The Repairs Coordinator supports requirements related to Engineering modification projects impacting fleet and / or component reliability, repair flight hour agreements, and coordinating the repair of high-dollar accessories and life-limited parts.

• Responsible for managing the end-to-end aircraft component and power plant assembly repair cycle including but not limited to supplier selection, repair quote review and approval, gathering evidence and submitting warranty claims, managing repair turn times, resolving receiving discrepancies, coordinating the return of offloaded unserviceable units and timely payment of invoices by acting as focal point of contact between supplier and internal stakeholders such as Maintenance, Engineering, QA/QC and Warehouse teams.
• Monitor stock levels and ensure low stock items are prioritized for repair, including materials for power plant repair as required
• Ensure compliance of the repair process with internal controls and General Maintenance Manual (GMM)
• Negotiate and obtain Free of Charge loan units and other entitlements for items overdue from repair Suppliers
• Measures and tracks supplier performance, holds the supplier accountable to their contractual obligations, conducts Quarterly Review meetings, resolves and/or escalates issues in a timely fashion
• Provide Breeze Engineering administrative support by providing requested paperwork associated with repaired units from vendors
• Provide Breeze Commercial administrative support by providing requested paperwork associated with component performance issues, warranty claims, and aircraft damage events
• Help ensure technical and reliability requirements are met in the repair process
• Run daily/weekly/monthly calls with suppliers and internal stakeholders to support repair and payment processes
• Work with Engineering and suppliers to develop cost savings initiatives to reduce Breeze CASM
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence

• 4-year degree in Business, Supply Chain, or related field and/or equivalent experience/training

• Previous supply chain experience in the aviation/airline sector
• Familiarity with Power BI, SQL

• Exemplifies Breeze’s safety culture, values, and mission
• Excellent oral and written communication skills
• Strong analytical and problem-solving skills
• Ability to work with individuals and teams at all levels in the organization

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!

Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.