Program Supervisor

Overview

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Pay $23.00 an hour

Schedule
:
Days vary — 10:00 AM–6:00 PM, Every Other Sat/Sun 10:00 AM–6:00 PM

• Position Type:
  Full-time, non-exempt, hourly supervisor role.
• Scope of Role:
  Supervises a single program or unit within a program, typically supporting 4–8 individuals in residential settings or 10–15 individuals in periodic, vocational or day programs. Duties include direct support, professional or program activities, and supervision.
• Key Responsibilities:
• Supervise Direct Support Professionals
• Oversee day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and, when applicable, oversight of the physical environment.
• Generally works 8 to 16 flexible hours per week in a supervisory capacity, and provides direct support for the remaining hours.

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Direct Support:
  Work regularly scheduled shifts as a direct support professional.
• Records:
  Documents as required; reviews individual records, billing and other program documentation for accuracy and completion daily.
• Program Planning:
  Assist the Program Director in developing individual program plans; train and monitor implementation of plans daily across all shifts.
• Team Meetings:
  Attend and assist with routine progress meetings.
• Compliance:
  Assist the Program Director in maintaining licensing compliance; implement Sevita compliance plan; manage individual rights implementation.
• Management of Individuals’ Assets:
  When assigned, ensure safety of individuals’ funds and property; monitor spending and reconcile monthly.
• Incidents:
  Complete or assist DSPs in documenting incident reports; submit initial incident reports to the Program Director.
• Billing and Utilization:
  Compile census or attendance information; review data for accuracy; submit data to the Program Director or appropriate billing authority.

• General Health Care:
  Monitor health of persons served; document; communicate with medical professionals as appropriate; implement preventive strategies to limit illness and serious incidents; review documentation across all shifts.
• Appointments:
  Schedule health care appointments when applicable; may accompany individuals; assist with communication; document visits; oversee follow-through of orders; communicate results with families, guardians, case managers, day programs or others.
• Medications:
  When applicable, administer or support self-administration of medications and document delivery; review medication documentation for accuracy; communicate changes and provide training; maintain security of medications and supplies.
• Medical Supplies and Equipment:
  Purchase and maintain supplies and equipment; communicate with staff; assist with training on proper use.
• Dietary planning:
  Develop menus based on diets and preferences, purchase or oversee purchasing of food and supplies as needed, and supervise food service in line with individual plans.

• Communications:
  Maintain productive and professional relations with individuals, families, case managers and other stakeholders.
• Customer Service:
  Implement Sevita Customer Service Standards; train DSPs in delivery.

• Recruitment and Hiring:
  Assist with recruitment; interview and hire DSPs in consultation with Area Director and Talent Acquisitions.
• Employee Scheduling:
  Maintain schedules to cover all shifts and minimize overtime.
• Training:
  Assist with onboarding; deliver orientation and ongoing training; verify training records are accessible and completed.
• Evaluation:
  Prepare and conduct annual evaluations for…