Store Manager - Costa Mesa

Overview

WHY WORK AT JOE & THE JUICE
Joe & The Juice is a people centric food and beverage company built around culture, not just juice, coffee, and healthy sandwiches and bowls. When you join Joe & the Juice, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:
Positive Attitude;
Inclusion;
Social Ties;
Growth. When you embrace a cup half-full mindset and welcome people from every background, you build real friendships across the bar while making juices, and you turn every shift into a chance to learn something new.

From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast paced service, music, people and the idea of turning a job into a lifestyle, Joe can become a place to build skills, friendships and a career that can take you across cities, countries and roles.

Position title: Store Manager
Reports to: District Manager
Pay: Starting at $83,200

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. You are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

• Virtue-Based Leadership:
  Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment:
  Responsible for the recruitment, pre-boarding, and onboarding of team members, and the optimal team positioning, and future talent pipeline.
• Employee Engagement:
  Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
• Guest
  
  Experience:
  
  Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
• Operational Requirements:
  Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
• Shift Planning and Structures:
  Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards and store budget. Manage employee absence, onboarding, off-boarding, and ensure working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling:
  Full ownership of stock handling, including counting and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
• Performance Management:
  Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.

Key Qualifications

• Minimum 2 years of experience in a similar leadership role
• Experience in being a part of a team of +10 employees
• Excellent interpersonal skills
• Motivated to become a people-centric leader

Key Performance Indicators

• Operational Requirements:
  Hygiene standard, pest and fire safety…