Camera Lens Repair Technician l

About the Role

Located at the Canon Factory Service Center in Costa Mesa, CA, this individual will perform on‑site or in‑house repair of imaging products including mirrorless cameras, digital SLR cameras, lenses, flash, binoculars, powershots, EF and RF lens, speedlite flash, etc. Must be able to lift 15 lb. or more in equipment. Benefits start on day one, including medical, dental & vision. 40 hour work week, Monday to Friday 7:30 am to 4:30 pm.

This position requires full‑time presence at your assigned office(s)/worksite(s)/territory.

• Perform in‑house servicing, repair of company products.
• Perform general maintenance tasks, troubleshoot, repair DSLR camera, lens, and flash system.
• Provide technical support to customers on operational or maintenance aspects of system equipment.
• Diagnose mechanical, hardware, software and systems failures, using established procedures.
• Prepare reports for analyses of product failure trends and service ability issues.
• Work on assignments that are routine in nature, but attention to detail is essential. Also, requires judgement based on established procedures and guidelines.
• Service and repair designated equipment to Canon standards and specifications to provide efficient and responsive service to customers.
• Generate service revenue by repairing designated equipment.
• Maintain all technical information and Canon property assigned.
• Prepare reports and other data for the department to ensure accurate information and record‑keeping.
• Communicate with supervisor, and other departments if necessary, regarding the solution of technical and/or customer service related problem areas.
• Perform high demand repair volume to support departmental goal of Turn Around Time.
• Conduct product rework/modifications/ new product inspection.

• HS diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Ability to demonstrate fundamental knowledge of electromechanical equipment.
• Must be able to lift minimum 15 lb. in camera/lens/case weight.
• Basic level of MS Excel, Word, PowerPoint.
• Minimum of six months repair experience of camera or optical products or min. of six months of repair experience in the electronic field.
• Ability to demonstrate mechanical aptitude and use of electrical meter and hand tools to perform repairs.
• Minimum six months inspecting, testing, grading, repairing or refurbishing experience of electro‑mechanical equipment (i.e. office equipment).
• Working knowledge of computer platforms, general application software and networking environments.
• Capable of accessing technical websites (e.g. E‑Support platform).
• Demonstrates ability to work in a collaborative work team environment.
• Demonstrates a positive internal and external work attitude.
• Demonstrates good customer service skills and abilities.

Annual salary range: $17.20–$25.49 per hour.

• Medical, dental & vision (starting day one).
• 401(k) Savings Plan.
• Discretionary profit sharing.
• Discretionary success sharing.
• Educational assistance.
• Recognition programs.
• Vacation.
• Employee referral bonus.
• Employee discounts.
• “Dress for Your Day” attire program.
• Volunteer opportunities.
• Swag (Canon welcome kit & official merch).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You must be legally authorized to work in the United States, and all applicants must reside in the United States at the time of hire. The company will not pursue or support visa sponsorship.