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Genesys Cloud CX Admin — CTI & Salesforce Integrations

Job in Costa Mesa, Orange County, California, 92626, USA
Listing for: Dkimlaw
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    Cloud Computing, IT Consultant
Salary/Wage Range or Industry Benchmark: 125000 - 170000 USD Yearly USD 125000.00 170000.00 YEAR
Job Description & How to Apply Below
A modern legal firm in Costa Mesa is looking for a Genesys Cloud Administrator to oversee its telephony and contact center infrastructure. This role involves managing the Genesys Cloud CX platform, troubleshooting call routing issues, and ensuring smooth integration with Salesforce and Invoca. The ideal candidate will bring extensive experience in contact center management and enjoy working in a collaborative environment focused on excellence and empathy.
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