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IT Support

Senior Genesys Cloud CX Administrator & CTI Specialist

Job in Costa Mesa, Orange County, California, 92626, USA
Listing for: The Law Offices of Daniel Kim
Full Time position
Listed on 2026-02-09
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A law firm in Costa Mesa is seeking a Genesys Cloud Administrator to manage their contact center and telephony infrastructure. You will administer the Genesys Cloud CX platform, integrating with Salesforce and Invoca. The ideal candidate has over 7 years of experience with Genesys and is comfortable troubleshooting complex issues in a busy legal environment. This full-time position offers competitive pay and excellent benefits, including health insurance and a 401(k) plan.
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Position Requirements
10+ Years work experience
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