Customer Service Representative

Description

We are looking for an experienced Customer Service Representative to join our team in Costa Mesa, California. As a Contract to permanent role, this position is ideal for professionals eager to contribute to a growing organization while advancing their career.

Responsibilities:

- Conduct high-volume recruiting efforts for caretakers, including screening calls and verifying licenses.

- Manage 20-30 calls daily using platforms such as Linked In and Indeed to source candidates with relevant experience.

- Perform detailed candidate assessments to ensure compliance with required certifications and credentials.

- Address the challenges of high turnover rates by maintaining a consistent pipeline of candidates.

- Utilize Go High Level  and Microsoft Office Suite to manage recruitment processes and documentation.

- Maintain professionalism and adhere to business-smart dress code during onsite days.

- Collaborate with team partners to align recruiting efforts with organizational goals.

- Provide exceptional service in addressing inquiries and resolving recruitment-related issues.

- Ensure accuracy and efficiency in order entry and documentation processes.

- Support inbound and outbound call operations to enhance recruitment outreach

Requirements - Minimum of 2 years of customer service or call center experience.

- Proficiency in Go High Level  and Microsoft Office Suite.

- Demonstrated ability to handle high-volume recruiting and manage multiple tasks simultaneously.

- Strong communication skills, both written and verbal.

- Experience with recruiting tools like Linked In and Indeed.

- Familiarity with order entry and handling inbound/outbound calls.

- Ability to maintain a focused and attentive approach in a hybrid work environment.

- Detail-oriented with excellent organizational skills. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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