Technical Operations Engineer; GIS

Location:
Costa Mesa, CA (5 days a week on-site)

Hyundai Auto Ever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting‑edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.

HAEA offers a truly global and collaborative environment. Here, you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

At HAEA, we understand that IT is the cornerstone of today’s fast‑evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top‑quality solutions while serving as the crucial information link between Hyundai’s Global Headquarters and North American operations.

If you’re passionate about technology and eager to make a real impact at a world‑class company, Hyundai Auto Ever America is the place to grow your career. Join us and be part of the transformation that’s driving the future of automotive innovation.

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The selected candidate will perform validation of server‑based route navigation for all navigation systems installed in Hyundai, Kia, and Genesis vehicles in order to enhance the accuracy of traffic information, improve route quality, and provide recommended routes for user convenience. You will evaluate new features and quality enhancements relevant to our navigation systems by continuously analyzing and improving quality assessment and management efficiency to provide the best service to our customers and secure global competitiveness in navigation software quality.

• You will be responsible for the North American Connected Routing (S  – Server Based Routing) operation. You will collect, interpret, and visualize driving test data for the purpose of improving user experience by comparing, analyzing, and benchmarking tests against competitors to improve connected routing quality.
• You will oversee the report on daily/monthly user usage trends by cross‑analyzing data from the connected car service (CCS) servers and geographic information systems (GIS) servers and analyze the accuracy of traffic data from the multiple providers using organizational scoring methods.
• Research and prepare required test environments and corresponding vehicles to confirm the functionality of software including planning and performing driving field tests for software updates, routes and traffic quality.
• You will collaborate with various teams including the HQ dev team and the various CCS teams regarding server issues, system maintenance, and client requests, as well as report map related issues to the provider and test the corrections.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor’s degree or equivalent experience in IT, Automotive, Mechatronics,