Epic Principal Trainer

JOB SUMMARY/PURPOSE

Participates within a team environment with the responsibility for providing Epic training in multiple applications. Serves as a subject matter expert for user workflows within Epic. Delivers instruction to workforce via classroom learning, orientation of new employees, coaching and mentoring to improve performance and evaluation of educational activities focusing on process improvement and automation opportunities (Including AI). Responsible for obtaining and maintaining knowledge of software functionality.

Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Informatics team supports the Electronic Health Record (EHR), including training and at the elbow support, Picture Archiving Communications System (PACS), and integrations. The IS Informatics team maintains responsibility for production support 24/7 for the business line.

• Bachelor s degree (preferably in a related field) or equivalent experience required.
• Experience in Information Technology and/or technical training required.
• Experience in training or teaching in a classroom and virtual setting strongly preferred
• One (1) Epic certification/accreditation/proficiency required within six (6) months of hire.
• Experience and/or training with MS Office and media equipment required.
• Experience in multimedia tool s/programs preferred.
• Experience and/or training in teaching distance and/or computer-based learning preferred.
• Experience in a healthcare environment preferred.

• Problem Solving:
  Ability to identify complex problems, involve key parties, gather pertinent data, and consider various options in the decision-making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues.
• Time Management:
  Ability to manage time effectively to be productive in prioritizing, scheduling, and planning workday to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.
• Conflict Resolution:
  Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members to reach a mutually acceptable solution.
• Communication:
  Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers, and leadership.
• Confidentiality:
  Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.

• Rarely (1 - 10% of the time)

  Occasionally (11 - 33% of the time)

  Frequently (34 - 66% of the time)

  Continually (67 – 100% of the time)

  CLIMB - STAIRS

  LIFT (Floor to Waist: 0-36 inches) 0-20 Lbs

  LIFT (Knee to chest: 24-54 inches) 0 - 20 Lbs

  BEND FORWARD at waist

  LIFT (Waist to Eye: up to 54 inches) 0 - 20 Lbs

  CARRY 1-handed, 0 - 20 pounds

  CARRY 2-handed, 0 - 20 pounds

  KNEEL (on knees)

  STAND

  WALK - LEVEL SURFACE

  REACH – Upward

  ROTATE TRUNK Standing

  PUSH (0-20 pounds force)

  PULL (0-20 pounds force)

  SIT

  ROTATE TRUNK Sitting

  REACH - Forward

  MANUAL DEXTERITY Hands/wrists

  FINGER DEXTERITY

  PINCH Fingers

  GRASP Hand/Fist

  None specified