Records Specialist

Position Summary

The Records Specialist is responsible for answering non-emergency phone calls and assisting in-person customers at the Law Enforcement Building. Serve as the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, job applicants and law enforcement professionals. Must be customer-service focused, detail oriented, dependable and perform work using several computer software programs.

The Records Unit provides service for dual agencies, the Corvallis Police Department and the Benton County Sheriff’s Office. These tasks are illustrative only and may include other related duties. Must meet all qualifications and requirements as listed in the Position Description.

Ability to obtain LEDS Update/Inquiry certification. Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police CJIS clearance. Ability to pass a pre-employment medical exam.

• February 18, 2026 – Proposed Recruitment Timeline
• March 4, 2026 at 5 PM – Recruitment Opens
• March 9, 2026 – Initial review of candidates
• Week of March 16, 2026 – Invite candidates to testing
• Week of March 23, 2026 – Invite candidates to speed interviews
• Week of March 30, 2026 – Oral Board Interviews
• Week of April 6, 2026 – Final Interviews
• March/April – Background
• Anticipated Appointment May 16, 2026

Provides public reception at the Police Department and Sheriff’s Office front desk. Duties are taking reports, answering questions, taking and accounting for payments, sex offender registrations, and receiving and releasing found items.

Answers non-emergency Police Department and Sheriff’s Office phone calls, provides requested information or refers citizen to appropriate source of information.

Documents in computerized and written police form all pertinent information on various violation and misdemeanor crimes as reported by citizens. Reviews officer reports to ensure completeness, correctness, and conformity with OUCR requirements. Trains officers in OUCR requirements.

• Arrest warrants and court subpoenas
• Crime, stolen property, and custody reports
• Teletype service, traffic accidents and citations
• Statistical reports as required

Supports the public, police investigations, and other criminal justice agencies by performing record checks, providing copies of officers' reports, ordering DMV suspension packets, and other pertinent information as appropriate under public records laws.

Processes fingerprint cards, warrants, subpoenas and expungements.

Conforms with all safety rules and performs work in a safe manner. Adheres to all City and Department policies.

Delivers excellent customer service to diverse audiences. Maintains effective work relationships. Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.

High school diploma or equivalent and two years of related employment experience.

Ability to perform duties related to the public safety records unit, including gain knowledge of applicable Oregon and municipal laws regarding storage, dissemination, and destruction of public safety records. Working knowledge of public records law.

Ability to relate well to a wide variety of individuals and groups, and to communicate effectively orally and in writing. Knowledge of business English, spelling, punctuation, grammar, and basic math skills required. Strong attention to detail.

Understanding of operational rules and general instructions; ability to respond to work situations with minimal supervision.

Ability to evaluate citizen reported situations, determine when to contact an officer or where to refer the citizen, and determine if a reported crime must be referred to a patrol officer or processed by Records.

Ability to get along well with coworkers, the public, and maintain effective work relationships.

Ability to diffuse and resolve conflicts with difficult and agitated customers; provide excellent customer service.

Ability to prioritize multiple duties and to work with interruptions.

Ability…