Court Operations Clerk; Customer Service Representative

Initial Posting Date: 02/26/2026

Final date to receive applications: 03/11/2026

Agency: Judicial Department

Salary Range: $4,116 - $6,387

Position Type: Employee

Position Title: Court Operations Clerk (Customer Service Representative)

Job Description: Due to the high volume of applications we receive, it may take several weeks after the Final date to receive applications for us to schedule interviews.

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• In this job profile, we offer candidates new to OJD up to the second step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.

The Benton County Circuit Court in Corvallis, Oregon, is hiring a Customer Service Representative (Court Operations Clerk).

In this role as the first point of contact with the public, you will help our court make a good first impression. You will greet visitors and answer phones. You will make sure customers connect with the right office or court staff. You will provide customer service to self-represented litigants. You will also answer questions about court processes and policies.

You will spend part of your time processing and distributing the mail, supporting the jury coordinator, and providing backup coverage for courtroom clerks and the small claims/forcible entry detainer clerk.

Assigned tasks may be changed to accommodate workload and organizational needs.

Your cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.

• Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.
• Address the cover letter "To the Hiring Manager."
• In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.
• Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.
• Prepare your cover letter before starting your Workday application.

• Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.
• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

The Final date to receive applications is 11:59 p.m. on the date listed above.

The qualified candidate must have a high…