Web Merchandising Assistant

RH is seeking a Web Merchandising Assistant to elevate the online presentation of our assortments and ensure every product detail, from imagery to inventory status, meets our exacting standards. This role plays a vital part in ensuring a seamless online experience for both our customers and internal partners by collaborating daily with cross-functional partners to keep the digital storefront inspiring, accurate and on-brand.

The ideal candidate is highly organized, detail-obsessed and energized by collaboration and continuous learning.

• Support the execution of daily site operations, including SKU setup, data integrity and quality assurance across live product pages
• Collaborate cross-functionally with Merchandising, Planning, Creative, Product Development, Photography, and Copy to bring seasonal assortments and site initiatives to life
• Ensure online inventory accuracy by partnering with key stakeholders to monitor availability and proactively resolve discrepancies
• Track and support the completion of photography assets to meet web launch timelines
• Maintain and improve product data, site taxonomy, and categorization to elevate the customer experience
• Respond to internal partner inquiries with accuracy, urgency, and a solution-oriented mindset
• Champion Our Culture and model our Values in all interactions

• 3+ years of experience in eCommerce, merchandising, or related digital/retail environments
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Excellent written and verbal communication skills, with an eye for detail and accuracy
• A proactive, collaborative, and resourceful approach to problem-solving
• Familiarity with merchandising platforms, project management tools, or service systems (e.g., ATG/BCC, JIRA, Service Now, Figma) preferred
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• A passion for customer experience and a commitment to delivering excellence