Licensed Optician-Corte Madera, CA-
Listed on 2025-12-21
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Licensed Optician – Corte Madera, CA – Lens Crafters
Requisition
Store #: 000136
Position:
Full‑time
We are a vision‑centric company that pairs state‑of‑the‑art technology with a personal eye‑care approach. As a licensed optician, you will be the front‑line face of Lens Crafters, delivering exceptional customer service and high‑quality eyewear while upholding the brand’s commitment to innovation and excellence.
MajorDuties & Responsibilities
- Welcome and set expectations with every customer
- Custom‑fit glasses and accurately place prescriptions in lenses
- Act as a leader in optical acumen while sharing knowledge with the team
- Take and record measurements, adjust/fit eyewear with meticulous attention to detail, ensuring finished eyewear meets standards and customer needs
- Assist the team with complex product needs and prescriptions
- Use technology efficiently under time pressure with exceptional product knowledge and appropriate tools
- Proactively identify and resolve root causes, ensuring customer satisfaction and exceeding expectations
- Multi‑task, prioritize, and manage time among competing priorities
- Strive to achieve exceptional results on brand KPIs and competencies
- Maintain store appearance, cleanliness, attractiveness, and organization
- Report safety opportunities and demonstrate safe work practices
- Show resourcefulness and self‑motivation while pursuing continuous improvement and results
- Adhere to company policies and procedures, including discounts, promotions, and inventory management
- High school graduate or equivalent
- State licensure
- Optical dispensing experience
- Strong customer‑service skills: communicator, listener, and team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Sales skills – ability to use and carry an iPad/tablet
- Familiarity with POS, computers, and calculators
- Openness to new technology and change
- Previous customer service and retail experience
Pay Range: $25.69 – $38.27 per hour. Additional compensation may include a bonus or commission plan.
Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you need a reasonable accommodation, contact the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 or e‑mail HRC
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
Entry level
Employment TypeFull‑time
Job FunctionHealth Care Provider
IndustriesMarketing Services
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