Parts & Sales Clerk

Parts & Sales Clerk at Guardian Fleet Services

The Sales and Parts Clerk play a key role in supporting customers, maintaining inventory accuracy, and ensuring smooth daily operations. This position combines customer service, sales support, and parts management, making it ideal for someone who enjoys a fast‑paced environment and interacting with a wide range of customers.

• Greet customers, assess their needs, and provide knowledgeable assistance with parts, products, and services
• Process sales transactions accurately using the point‑of‑sale system
• Provide product recommendations and upsell when appropriate
• Respond to customer inquiries by phone, email, or in person
• Maintain a clean, organized, and customer‑friendly sales area

• Identify, source, and order parts based on customer or technician requests
• Receive, inspect, and stock incoming parts shipments
• Track inventory levels and assist with cycle counts and audits
• Maintain accurate records of parts usage, returns, and special orders
• Ensure parts are properly labeled, stored, and easily accessible

• Prepare invoices, work orders, and related documentation
• Coordinate with service technicians to ensure timely availability of parts
• Assist with merchandising, pricing updates, and promotional displays
• Follow company policies, safety procedures, and quality standards

• High school diploma or equivalent
• Previous experience in retail, parts, or customer service preferred
• Basic mechanical or product knowledge (industry‑specific knowledge is a plus)
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• Comfortable using computers, POS systems, and inventory software

• Standing and walking for extended periods while assisting customers or working in stock areas
• Sitting occasionally for computer work, order entry, or inventory tasks
• Reaching, handling, and grasping parts, tools, and inventory items frequently

• Lifting and carrying boxes, parts, and supplies, often 10–25 lbs, and sometimes up to 50 lbs.
• Ability to communicate fluently with customers and co-workers

• Entry level

• Full-time

• Sales and Business Development

• Transportation/Trucking/Railroad