PRN Scheduling Clerk

Join to apply for the PRN Scheduling Clerk - Days role at Navarro Regional Hospital
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The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and a seamless patient experience. This role involves working closely with healthcare providers, patients, and administrative teams to schedule consultations, treatments, procedures, and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records, resolves conflicts, and provides clerical support to the facility's administrative functions.

This is a PRN (as needed) non-benefited position and requires availability to work the Day Shift at least four times per month.

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, providing necessary information and instructions.
• Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
• Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated.
• Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed.
• Assists with patient check‑in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions.
• Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
• Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

• Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred.
• 0‑2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0‑2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred.

• Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.
• Proficiency in EHR systems, scheduling software, and office applications.
• Excellent customer service and communication skills, with the ability to interact professionally with patients, families, and healthcare teams.
• Strong organizational and problem‑solving skills, ensuring accuracy and efficiency in scheduling operations.
• Ability to handle high call volumes and manage multiple tasks efficiently in a fast‑paced healthcare environment.
• Knowledge of HIPAA regulations and patient privacy standards.

Entry level

Part‑time

Other

Hospitals and Health Care