Main Control Operator - Juvenile Detention

Overview

Role involves monitoring facility access, ensuring security, maintaining logs, and responding to emergencies in accordance with departmental policies.

• Monitors TV monitors at all times.
• Allows access into the facility to JSO staff, Juvenile Department Staff, counselors, teachers, doctors and visitors.
• Ensure that only authorized personnel are allowed inside the secure section of the facility.
• Monitors the back door for kitchen deliveries and allowed personnel.
• Communicate with JSO Shift Supervisor if facility schedule is being followed or has been changed.
• Makes sure all doors are secure when not in use.
• Identify through the intercom system all unknown persons wanting access inside the facility.
• Maintain accurate log of all events that occur, including phone calls in a clear concise format.
• Paperwork to be passed down to other main control operator needs to be neat, organized and correct.
• May be asked to assist in verifying medication is administered correctly to residents. (medication counts).
• Responsible for the proper filing and management of all paperwork and forms kept in the main control area.
• Exercise caution in any potential dangerous and/or hazardous situation.
• Maintains a hazard free hygienic workstation.
• Respond to all emergency situations, including medical (call 9-1-1) fire, escapes, in accordance with departmental policies.
• Complies with TJJD Code of Ethics.
• Able to work long and/or unusual hours to fulfill tasks necessary in maintaining the efficient operation of the facility.