Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our Team. Pay rate: $14.00 to $22.40 per hour.

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.31 per hour on top of the hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open 9AM to 6PM; many stores are closed on Sundays.
• Earned Wage Access program available after 2 days of employment. Withdraw up to 50% of wages earned up to seven times per payroll cycle.
• Ability to earn unlimited commission above hourly base rate.
• Vacation: one week after six months; additional week after one year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (5-year cap: 24 hours after five years, if applicable).
• Employee discounts on first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts through First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Trainee is accountable for day-to-day store operations and promoting a positive, productive environment. The role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, manage Customer Relations/Customer Satisfaction, and set a customer-centric tone.

Collaborate with the Store Manager to analyze store financial statements, promote the business, and target new customer acquisitions. The position involves handling a wide variety of products, including jewelry, general merchandise, tools, electronics, firearms (in FFL locations), and more.

The hourly wage is complemented by commission based on productivity and a bonus based on store performance. Final pay is dependent on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through prescribed channels.
• Open and close the store; manage cash drawers and merchandise; ensure asset protection procedures are followed.
• Maintain asset protection through inventory control, safety procedures, documentation, and loan security.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Stay up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in compliance with laws.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist customers exterior to the building or retrieve products from exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible…