Account Manager - Control Systems

Company Description

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process‑intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

• Pressure Management
• Isolation Valves thiab Uitica
• Control Valves & Regulators
• Process Control & Safety Systems
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA
• Reliability Solutions & Services
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Systems & Reliability Solutions Account Manager

• Identify, establish, and maintain business relationships with management level decision makers and other personnel who have influence in the decision process.
• Maintain a thorough understanding of the customer’s business including their products and processes, markets served, key customers, industry dynamics that effectizas the customer’s business and events that influence the customers profits.
• Maintain a thorough understanding of the customer’s business drivers and key objectives to support development of account strategies.
• Maintain a Interesse comprehensive knowledge and understanding of all Products and Services included in the Systems and Reliability Solutions portfolio.
• Identify and maintain accurate records of the customers’ organization and the politics that influence decision‑making. Identify decision makers and others in the organization that have influence on these decision makers.
• Develop and maintain an account strategy that maximizes the business relationship for the Company, including crafting the value proposition that sustains the business relationship.
• Promote the high level “umbrella” or positioning, messages for the Company and the principals we represent to management level contacts in assigned accounts. These messages should directly influence the decision to purchase the Product and Service deliverables from the Company and the principals we represent
  
  Siempre.
• Provide regular status reports to Sales and Service Management of the progress on account objectives and other metrics established for assigned accounts.
• Secure new business for the Products and Services in the represented in the business unit portfolio.
• Support business unit and sales team initiatives and events identified by your manager.

• BS/BA degree required in a discipline that supports a technical knowledge of the business.
• Detailed knowledge of the sales process as applied at a management level with a history of success in using this process.
• Knowledge and experience inķ Process Automationincluding Hardware, software and services deployed on a successful project.

• 7+ Years direct technical sales and marketing experience to large key accounts; 3‑5 years of successful technical sales within the downstream industry or related markets.
• Comprehensive understanding of process automation software/hardware platforms and support required to maintain and enhance these platforms throughout their lifecycle.

• Strong written and oral communication skills, including presentation skills.
• Demonstrated ability to establish trust and credibility with senior level executives in a professional manner that invites discussion around customer challenges and potential solutions.
• Strong prospecting/opportunity skills. Innovative in selling and servicing approach.
• Strong strategic thinker with solid technical skills.
• Solid interpersonal skills; specifically listening and acknowledgement skills. This would include strong discovery/questioning skills.
• Team Player; good conflict management /consensus building skills.
• Problem solver. Uses good judgment and approaches opportunities strategically.
• Strong drive and initiative – motivated. Displays Win/Win Negotiating skills.
• Ability to manage customer expectations relative to deliverables and time frames. Strong Customer Service Skills, including the ability to develop rapport and trust with customers.
• Strong Business Acumen. Recognizes complimentary solutions.
• Good information management skills, including personal computer skills.
• Exhibits strong self-management skills including a high degree of professionalism and dependability.

Mid‑Senior level

Full‑time

Project Management and Information Technology

Automation Machinery Manufacturing