Operations Manager

Responsibilities

• Develop, recommend, implement, and monitor annual budgets to ensure profitable and strategic growth and return on investment.
• Responsible for setting main operations schedule for the facility, advising customers and sales of availability and scheduling delivery of completed product to ensure proper workflow through the facility and setting job priorities according to customer needs.
• Responsible for resolving customer complaints, when possible, seeking assistance from the sales manager or the Division Manager when unable to resolve the problem to customer satisfaction.
• Assists sales and customers in quotations for special orders to ensure all pertinent cost factors have been taken into account and the team can handle work within the schedule set.
• Monitors facility equipment, scheduling any long-term maintenance needed, and interfacing with engineering on required updates to equipment to ensure that the facility is functioning at the highest possible capacity while producing the best quality product available.
• Structure, staff, develop, evaluate, and motivate the organization to ensure the competency, capability, continuity, and productivity of human resources which are required for achievement of the operating objectives.
• Ensures compliance with Corporate and Division policy to minimize work related injuries and illnesses, employee lost time, and worker's compensation costs. Ensure team complies with all DOT regulations and requirements.
• Responsible for the adherence of company Finance and Human Resources policies.

• Ability to quickly receive and process information and make appropriate decisions.
• Effective issue management skills, problem identification, root cause analysis, and solution recommendation.
• Self-confident, self-directed, ability to work with various levels of staff and management.
• Excellent time management skills.
• Ability to remain calm, work in a fast paced and at times pressured environment, and balance competing priorities.

• 5
  -10 yearsof manage mentor supervisory experience