Technical Analyst

To Qualify

You must live in the Corpus Christi, TX area today.

Do you want to join an organization that invests in you as a Technical Analyst I? At Corpus Christi Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits ()

Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Technical Analyst I like you to be a part of our team.

The Technical Analyst implements and supports facility and division desktop equipment and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel. You will support other division and facility IT personnel as warranted, and participation in 24x7 on‑call support is required based on division IT staff rotation.

• Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users.
• Analyze and provide hands‑on support for simple to moderate inquiries.
• Log and track problems; review problem tracking databases.
• Perform facility‑based moves, adds, and changes (MACs), as needed.
• Maintain documentation for each incident or request, and esc adapt complex problems to the next level of support per documented procedures.
• Aid and train users on division and facility technology.

• Bachelor’s degree in information systems or a healthcare‑related field is preferred.
• One year of IT experience is required.
• A+ and Microsoft Product certifications are preferred.
• Valid state driver’s license is required.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Submit your resume today to join our community of caring!