WIC Peer Counselor

Peer Counselor page is loaded## Peer Counselor locations:
Corpus Christi, TXtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR109926#
**** Where compassion meets innovation and technology and our employees are family.
***** Thank you for your interest in joining our team! Please review the job information below.
*** Schedule
* * Monday-Thursday: 8:00am - 6:00pmFridays: 8:00am - 12:00pm.
** GENERAL PURPOSE OF JOB
** Under the direction of the WIC Director and supervision of the Breastfeeding Coordinator, provides breastfeeding information, encouragement and counseling to pregnant and postpartum WIC clients. Services as a relief Customer Service Assistant when scheduled. Operates within the framework of Driscoll Children's Hospital mission, vision, and values.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Maintains utmost level of confidentiality at all times.
* Adheres to Hospital and department policies and procedures.
* Adhere to Texas Department of Health policies and procedures.
* Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
* Follows all DSHS provided training materials related to data collection, customer services, breastfeeding, and civil rights training.
* Peer counselors will work 20% of hours outside regular clinic hours.
* Hot line number will be checked and followed up once after clinic hours.
* Peer counselors will provide STAT services to DCH NICU.
* A cell phone will be used in outlying clinics.
* A peer counselor will be scheduled on the WIC mobile weekly.
* A peer counselor will visit Spohn nursery during clinic hours, as requested.

Client Contacts
* Responsible for contacting pregnant women in assigned caseload during their last trimester to determine if client has questions regarding breastfeeding. Letter must be sent to those without phones.
* Responsible for calling breastfeeding women in assigned caseload quarterly to answer questions or concerns regarding breastfeeding. Letters must be sent to those without phones.
* Documents all client contacts using the proper forms. Forwards these forms to the Breastfeeding Coordinator each month and keeps all records per SDHS regulations.

Greeter
* Functions as greeter in the clinic in order to introduce breastfeeding program and direct clients to appropriate area.

Counseling
* Counsels new prenatal client concerning basic breastfeeding issues. Schedule home visits, as necessary with with approval of the Director/Breastfeeding Coordinator, to support the new breastfeeding client.
* Refers client to the Breastfeeding Coordinator or Lactation Consultant for advanced breastfeeding issues.
* Refers client to their physician when breastfeeding issues may affect the child's of mother's health.
* Refers all medication requests the client's physician.
* Under the supervision of the nutrition or breastfeeding educator assists with breastfeeding classes and/or answering questions during prenatal classes.
* As requested, completes a breastfeeding bulleting board and other materials to promote breastfeeding.
* Requests mother's permission before touching the mother or child.

Breast Pumps
* Under DSHS and departmental policies, provides breastfeeding pumps only to mothers approved by appropriate staff. Completes all client training regarding breast pump use/safety issues. Completes the appropriate forms, and has documentation reviewed by the clinic supervisor or designee (CSA II).
* Responsible for contact clients using hospital grade electric breast pumps monthly.
* Works on the breastfeeding monthly mail out, as directed.
* Follows standard precautions and OSHA standards.
* Provides a monthly summary of breastfeeding activities.

Relief Customer Service Assistant (CSA)
* Completes duties of the CSA I position as assigned.
* Performs general receptionist and clerking…