Associate Director, University Counseling Center

PURPOSE

The Associate Director is responsible for providing oversight for the University Counseling Center's clinical services and related staff management and administrative duties. The Associate Director supervises clinical staff; assists with departmental strategic planning and assessment of services; assists with coordination of the electronic health record system, and serves as an administrator and liaison to key campus stakeholders in the absence of the Director.

The Associate Director also provides psychological treatment and crisis intervention to Texas A&M University-Corpus Christi students, consultation and outreach services to the Texas A&M University-Corpus Christi community, and serves on university committees.

Functional Area

1:
Administration

Percent Effort: 37%

• Provides oversight for the day to day operations of the University Counseling Center's clinical services and clinical service delivery model.
• Ensures quality management and adherence and compliance with legal, ethical, and professional standards in all areas of service delivery.
• Leads brief morning check-in meetings twice a week and coordinates biweekly informal staff professional development meetings.
• Develops, communicates, and maintains clinical policies and procedures in collaboration with the leadership team.
• Assists with departmental strategic planning, implementation of identified goals and initiatives, revisions to departmental procedures and paperwork, and evaluating and assessing the center operations to optimize service delivery.
• Assists with coordination of electronic health records system including clinician schedule management.
• Assists Director with implementation of risk management initiatives.
• Represents the University Counseling Center in the absence of the Director.
• Assist with back-up on-call coverage for contracted on-call service (Protocall).

Functional Area

2:
Clinical Supervision

Percent Effort: 35%

• Provides supervision, guidance, consultation and direction to 3-5 designated clinical staff.
• Serves as director on duty 1-2 days per week and provides consultation and guidance to triage counselors regarding clinical dilemmas and crises.

Functional Area

3:
Professional Counseling

Percent Effort: 15%

• Provide professional counseling services including intake and clinical assessment, crisis intervention, treatment planning, brief individual and group counseling, consultation, and referrals.
• Maintain documentation of services within electronic medical records system in an accurate and timely manner.
• Provide back-up triage counselor-on-duty services as needed. Participate in biweekly case conferences and informal case consultations to coordinate client care.
• Perform other duties as assigned.

Functional Area

4:
Consultation & Outreach

Percent Effort: 13%

• Serves on JED campus committee, attends monthly meetings, and assists with JED campus framework implementation.
• Serves on the THRIVE 365 committee and assists with planning of THRIVE campus events.
• Serves on the behavior intervention team (BIT), attends weekly meetings, and provides consultation as needed to the BIT team case manager and chair.
• Provide consultation and outreach services to students, campus and community members related to mental health issues and student concerns.
• Perform other duties as assigned.

• Master’s degree in Psychology field.
• Licensure as a professional counselor or psychologist in Texas or ability to obtain Texas licensure within 6 months of hire.
• Eight (8) years of post-masters professional counseling experience in a counseling center or outpatient counseling setting.
• Additional education may be considered as a substitution for minimum experience requirement:
  Doctoral degree in counseling or psychology field with six (6) years of related experience in a counseling center or outpatient counseling setting.
• Demonstrated program development, coordination, and evaluation experience.
• Demonstrated experience with mental health clinic administration.
• Experience supervising licensed clinical staff in a university counseling center or similar entity.
• Knowledge of applicable federal, state and local laws, rules and regulations.
• Proven ability to effectively manage, lead and motivate employees.
• Ability to establish priorities, goals and objectives for mental health clinic.
• Strong decision-making and organizational leadership skills.
• Demonstrated competency in providing short-term counseling, crisis intervention, and triage services to adolescents or young adults in an outpatient clinical setting.
• Experience in assessment and intervention of individuals with a range of disorders and serious mental health concerns, including trauma and life-threatening crises.
• Excellent oral and written communication skills and high level of professionalism and professional ethics.
• Ability to interact effectively and professionally with students, staff, faculty and administrators.
• Knowledge and experience with Electronic Medical Records systems.
• Multicultural awareness and multicultural…