IT Helpdesk​/Admin; Clearance Required

The experienced IT Administrative/Help Desk Support will oversee administrative and operational support activities for a DoD IT program. The ideal candidate will have a strong background in managing personnel, budgets, and task execution in accordance with DoD standards and contract requirements.

Salary: $33.65

• Manage daily administrative and operational functions of a large IT support contract.
• Oversee staffing, scheduling, performance tracking, and compliance reporting.
• Coordinate with DoD stakeholders to ensure contract deliverables are met on time and within scope.
• Supervise and evaluate technical and administrative personnel.
• Ensure adherence to DoD standards, policies, and security protocols.
• Maintain and update documentation, SOPs, and performance reports.
• Track contract milestones and manage risk through proactive issue resolution.
• Support program reviews, audits, and inspections.
• Facilitate communication across departments and with government representatives.

• High School Diploma and 10 years of relevant experience and 5 years troubleshooting and maintaining IT Systems
  or
  Bachelor's Degree and 7 years of experience and 3 years troubleshooting and maintaining IT Systems
• U.S. Citizenship and Active Secret clearance (TS/SCI strongly preferred).
• CompTIA Security+ or other IAT Level II certification.
• Demonstrated experience managing cross-functional teams in a DoD or federal contracting environment.
• Proficient in Microsoft Office Suite, SharePoint, and project management tools.
• Strong understanding of DoD acquisition processes, ITIL practices, and federal compliance requirements.
• Excellent written and verbal communication, leadership, and decision‑making skills.

Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work continuously improving on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.

Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to performing all work with the commitment to upholding the highest standards and ethics.

If this job sounds like a fit for you, then click on the ‘apply’ button below. Good luck!