Wholesale Admin Assistant

About The Role

We are looking for a Wholesale Admin Assistant to join Finisterre! This role is responsible for ensuring all wholesale administration processes are completed in an accurate and timely fashion to service both internal and external wholesale partners. You will cover the end to end wholesale order management processes including managing order stock allocation, pricing updates, order forms and daily/ weekly communication with wholesale agents.

Liaising with operations, buying and merchandising will be important to make sure data is up to date and changes are effectively communicated across various teams.

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred meters from the crashing Atlantic, our HQ es' Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people. As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew.

So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose‑led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

• Ensure any amends in the Change log are reflected in Wholesale documents and communicated to wholesale accounts/agents in a timely manner
• Regular checks of data across wholesale documents to ensure ongoing accuracy
• Ensure data accuracy for all orders going out to wholesale customers
• Ensuring that the wholesale order tracker is kept up to date with orders going out, stock availability dates and required delivery dates from wholesale partners
• Advising the wholesale partners on any discrepancies or amends required on orders
• Keeping track of wholesales delivery dates and advising wholesale accounts of any changes
• Managing bulk order and replenishment requests with support from Merchandising team
• Work with manager to provide updates to wholesale accounts on available stock for in season repeat orders keeping wholesales stock levels up to date
• Providing weekly updates to our 3PL of wholesale order volumes going out to accounts and advising of any changes to the plan
• Managing any incoming order request from accounts to ensure they are fulfilled in a timely manner
• Checking orders sent to the warehouse & match up commercial invoices ahead of sending
• Keeping the wholesale pricing file up to date and when changes are made communicating this to the wider team
• Support weekly reporting of wholesale stock by sku working with the wholesale manager to increase/decrease stock where appropriate for the channel
• Keeping range plan up to date with wholesale order units
• Maintaining catalogue changes & matching the order form

• A process driven individual with high attention to detail
• Excel knowledge to at least an intermediate level
• Relevant aspiration and interest in being part of a multi-channel retail business
• A strong commitment to learning about the key skills, deliverables and challenges of Wholesale management and to delivering continuous improvement
• Willingness to own and drive your personal development plan, and open to asking for and accepting feedback on performance
• Knowledge of and adherence to all the company's policies, procedures and BCorp certification standards
• Commitment to inclusivity and sustainability, and social and environmental sustainability
• Passion, energy and aspiration in line with Finisterre values, products, brand and customers
• Excellent interpersonal skills and ability to work in a team
• Thrives on positive…