Healthcare Security Officers - Western Memorial Regional Hospital Mental Health Unit

Site Description:

The Mental Health Unit is a 22-bed Acute Care Service at Western Memorial Regional Hospital that serves as the only Mental Health Unit in the Western region of Newfoundland. Admission to the Mental Health Unit is intended to provide optimal bio-psychosocial assessment, stabilization, and treatment for individuals requiring acute psychiatric hospitalization. The admission is considered to be a safe, beneficial, and effective treatment consistent with the philosophy of least restrictive environment, such that patients that can be safety managed out of hospital are discharged appropriately.

Position Details:

Position: Full Time Security Officer
Site: Western Memorial Regional Hospital & surrounding area.
Overtime: Overtime after 48 hours
Hours: Continental Rotation
Payrate: $19.90/hour
Posting Date: November 19th, 2025
Internal Closing Date: December 5th, 2025
External Closing Date: December 5th, 2025

Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Nights - Mon-Tues, Fri-Sat
• Week 4 - Nights - Sun, Wed-Thu

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control:
  Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff:
  Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Prerequisites:

• Clear Criminal Record Check & Vulnerable Sector Check
• Valid First Aid & CPR - Level C (from a CSA-approved vendor)
• Tuberculosis (TB) Screening: All healthcare workers must undergo assessment for tuberculosis.
• Vaccination Documentation: Proof of completion of the full series of childhood/primary vaccinations is required.
• Tdap Vaccine: One dose of Tetanus, Diphtheria, and Acellular Pertussis (Tdap) vaccine is required upon reaching 18 years of age.
• Booster Requirement: A booster dose of tetanus toxoid-reduced diphtheria toxoid (Tdap) is required every 10 years
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• Valid Class 5 Driver License & must be willing to take shifts at sites within a reasonable driving distance.
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants without these may complete Paladin’s UoF/MOAB pre-hire training