Installation Services Sales Specialist- Kitchens

Job Description

The Installation Service Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive a base salary plus commission following a probationary period.

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and suggest the best solution(s) for their projects
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Achieve weekly, monthly, and annual sales targets
• Produce quotes, material lists and follow‑up with customers
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently
• Continually learn about products and market conditions

• Strong leadership abilities with a positive attitude, enthusiasm, and a drive for success.
• Customer‑focused mindset with a deep understanding of its importance in achieving business goals.
• A background in business training, sales, and customer service is preferred.
• Strong foundation in management and the ability to solve problems independently.
• Excellent verbal and written communication skills; bilingual (English/French).
• Ability to manage multiple projects simultaneously while meeting deadlines and sales targets.
• Proficient in Microsoft Office and adaptable to learning new software systems.
• A valid driver’s license and willingness to travel to customer sites.
• Knowledge of building materials and the construction process is an asset.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and has a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of the application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we encourage you to still apply.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an e‑commerce website, our mission is to be the best source of home improvement products through superior customer service and know‑how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology.

We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co‑operative and the ARENA buying group which ensures our great product selection and pricing.