Enterprise Applications Manager

Enterprise Applications Manager

Salary Range: $95,000 - $110,000 Depending on Experience

Location: Onsite in Cornelius, NC

As companies grow, their technology stack grows with them — and eventually, someone needs to own the big picture. This role is for a professional who enjoys connecting people, platforms, and partners to make sure business-critical systems actually work the way they should. You’ll sit at the center of multiple teams and external partners, ensuring clarity, momentum, and delivery across a complex systems environment.

If you enjoy being the person who brings alignment, asks the tough questions, and keeps work moving forward — this role will feel rewarding.

• Own relationships with external technology partners and agencies
• Serve as the go-to person for vendor coordination and delivery tracking
• Translate business needs into clear plans, priorities, and expectations
• Keep initiatives moving by managing timelines, dependencies, and follow-ups
• Lead vendor check-ins and progress reviews
• Step in early when things drift off track — and bring them back into focus
• Partner closely with internal teams across Operations, Marketing, Finance, and Technology
• Bring structure and visibility to work that spans multiple vendors and systems
• Document ownership, scope, and delivery commitments so nothing falls through the cracks

You’ll work closely with vendors supporting systems such as:

• Payroll and HR platforms
• Financial and accounting systems
• Online commerce tools
• Customer and franchise-facing platforms
• Support and ticketing systems
• Workflow automation and data integrations
• AI and emerging technology initiatives

You won’t be configuring or coding these systems. You’ll be ensuring the right work gets done by the right partners.

• Bachelor's degree or higher in Business or Information Systems or a related field (or equivalent experience)
• Experience managing technology vendors, agencies, or external partners
• Background owning or supporting business applications or enterprise systems such as:
  • Netsuite
  • ADP
  • Shopify
  • Hubspot
  • Celigo
  • ChatGPT
  • Zendesk
  • Fran Connect
• Ability to communicate clearly with both technical and non-technical teams
• Comfortable pushing for clarity, accountability, and results
• Strong organizational and follow-up skills