Polished Call Center Specialist

A leading call center provider is seeking a professional Switchboard Associate / Call Center Agent to serve as the first point of contact. The ideal candidate will manage multiple calls with courtesy, deliver exceptional customer service, and support internal communications. Responsibilities include call routing, message management, and emergency call response. Candidates should have a high school diploma and 1 year of relevant experience, along with strong communication and multitasking skills.

This role is crucial for creating a positive first impression for every caller.
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