Customer Service Representative - Part Time

FRENCH SELECTION (FS) Customer Service Representative (Part Time)

Location:

Corby Salary: up to £26,000 per annum pro rata  

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8223CS The company: A family-owned manufacturer in the health sector with a strong focus on sustainability. Main duties:
To provide excellent customer service and administrative support.

The role:

- Act as the first point of contact for private customers, affiliates and wholesalers.

- Process orders through the system and communicate order status with customer - Manage the sales process from initial enquiry through to final delivery - Liaise with the logistics and fulfilment team to ensure smooth operations and communicate lead times effectively - Generate and follow up on leads to expand and grow the partner network and affiliate program - Make proactive calls to ensure customer satisfaction and retention and identify areas for upselling The candidate:

- Experience in a Sales and Customer Service role - Essential - A strong interest in health and wellbeing - Essential - Fluent in German to high business standard (written and spoken) - Beneficial