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Part Time Customer Services Advisor

Job in Corby, Northamptonshire, NN17, England, UK
Listing for: CTX Group
Part Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below

Part-Time Customer Service Advisor

Location:

Corby

Hours:

Monday to Friday, 1:00pm – 5:00pm (20 hours per week)

We’re currently looking for a reliable and professional Part‑Time Customer Service Advisor to join a busy and supportive team based in Corby. In this role, you’ll be the first point of contact for customers, handling a high volume of incoming calls in a fast‑paced environment. Your ability to deliver friendly, efficient, and solution‑focused support will be key.

Key Responsibilities
  • Handle a high volume of inbound customer calls efficiently and professionally.
  • Assist customers with orders, enquiries, and general product information.
  • Resolve customer issues or, when necessary, escalates them.
  • Maintain accurate records of customer interactions.
  • Deliver a courteous, friendly, and helpful service at all times.
Requirements
  • Minimum 12 months of phone‑based customer service experience.
  • Confident telephone manner and strong communication skills.
  • Ability to multitask and remain calm under pressure.
  • Good attention to detail and competent computer skills.
  • Positive attitude and team‑player mindset.
Working Hours
  • Monday to Friday, 1:00pm – 5:00pm (20 hours per week).
What’s On Offer
  • Supportive and friendly team environment.
  • Meaningful, customer‑focused role.
  • Full training provided.
  • Opportunities for development and progression.
Contact

To apply or find out more, please contact Angela Bailey at Interaction Recruitment:

Job Details
  • Seniority level:
    Entry level
  • Employment type:

    Part‑time
  • Job function:
    Other
  • Industries:
    Administrative and Support Services
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