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Help Desk Support Analyst — First Shift
Job in
Coralville, Johnson County, Iowa, 52241, USA
Listed on 2026-03-01
Listing for:
Arete Technologies, Inc.
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading consulting firm in Coralville is seeking an IT Customer Support Analyst to provide direct support and guidance to users. This role involves assisting customers with computer and network issues in a high-call volume Help Desk environment. Candidates should have a Bachelor's degree in Computer Science or related field, along with strong problem-solving skills and customer service experience. Working knowledge of Windows 7 and Microsoft Office is required for this position, which operates Monday through Friday, from 7:00 a.m. to 4:00 p.m.
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