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HelpDesk/Support Technical Support

Frontline IT Help Desk Support Analyst

Job in Coralville, Johnson County, Iowa, 52241, USA
Listing for: Arete Technologies, Inc.
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm located in Coralville, Iowa, is seeking an IT Customer Support Analyst. This position involves providing direct support and consultation to users, primarily via phone, addressing technical issues related to computers and applications. The role operates in a structured Help Desk setting with a standard shift from 7:00 a.m. to 4:00 p.m., Monday through Friday. Candidates must have a Bachelor's degree in a relevant field and experience in a high-volume customer service environment.
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