Customer ServiceLogistics Representative FL On Site

About Us

Chemical distribution company based in Miami with employees in Costa Rica, Brazil and Miami.

Essential Duties and Responsibilities

• Ocean Logistics.
  • Request Ocean Freights.
  • Track containers on website/phone via booking #, Container #, ship name, etc.
  • Bill of Lading generation.
  • Forwarding Experience o Compare rates quoted to that billed.
• Inland Logistics.
  • Tracking via website/phone.
  • Schedule Pick Ups.
  • Follow Up.
  • Obtain Inland Freight Rates.
  • Compare rates quoted to that billed.
• Request costs from suppliers.
  • If needed request cost of Inland Freights online or via email.
• Send Cost and Freights to Salesperson to quote.
• If receive order:
  • Enter Sales Order.
  • Send Purchase Order to supplier.
    • Follow up Purchase Order until arrival.
    • Schedule Pick up with Inland Carrier if needed.
    • Obtain Warehouse Documents if required.
  • Schedule Ocean or Air Shipment.
    • Send all pertinent information for shipment.
  • Generate Customer Documentation.
    • Invoice.
    • Packing List.
    • SLI (Shipper's Letter of Instruction) Generation.
    • Bill of Lading Draft Generation.
    • Safety Data Sheet.
    • Certificate of Origin (if required).
    • Certificate of Analysis.
    • Any other miscellaneous documents required.
    • Send documents to customer via emai.
• Based on performance more responsibilities may be offered.

Knowledge, Skills, and Abilities

• Common Sense.
• Acute attention to detail.
• Hard Working.
• Sense of Urgency and prioritization.
• Good Verbal Communication Skills.
• Does not have fear to use a phone to call customers, suppliers and logistics providers.
• Proactive.
• Phone skills.
• Go getter.
• Excel strong.

Education & Experience

• HAZMAT certificate a plus.
• Bilingual in English and Spanish are a must.
• Brazilian Portuguese is a plus.