Community Impact & Philanthropy Manager

Vice President – Public Affairs Market Manager FL

The Vice President – Public Affairs Market Manager FL reports to the Head of Public Affairs to establish and execute philanthropic and community partnership strategies for the bank’s FL markets based on a data‑driven, strategic portfolio management approach, aligning market needs with the bank’s philanthropic focus areas of workforce development and financial empowerment.

• Manage portfolio of charitable and community partners.
• Strategize and execute ongoing and new market‑based philanthropic partnerships and activities that help build Citizens’ brand in the market.
• Conduct market research to identify and understand community and business line needs.
• Use data‑driven approach to make strategic, need‑based philanthropic recommendations for the market.
• Perform site visits with partners, learning programming needs and making connections for deepening the partnership.
• Educate key stakeholders internally and externally on philanthropic strategy and focus areas.
• Steward prospective partners through application process, ensuring data integrity and thorough examination of applications.
• Work with portfolio of partners to ensure impact is achieved and collaborate to develop new ways to achieve impact.
• Utilize grant management system to report impact metrics and results in a timely manner.
• In partnership with Community Development Market Manager, execute key economic development initiatives with local charitable contributions for CRA credit.
• Oversee budget administration and market‑based memberships, including forecast analysis, financial reviews, and integration of relevant business lines.
• Strict adherence to corporate risk and compliance guidelines and policies for favorable audit results.
• Strict adherence to CFG giving guidelines and SOPs and compliance with all policies and procedures of Citizens’ charitable giving committees.

• Represent the bank in the community attending various external events and volunteer activities.
• Consult with Community Engagement Team to position senior leaders strategically in local business, civic and non‑profit communities including board placement.
• Partner with communications team and partners to develop opportunities to share impact, story‑tell about Citizens’ community partnerships via social media and internal communications channels, create and execute communication plans for internal and external purposes.
• Prepare event briefs for senior leaders participating in partner events.
• Collaborate with communications team to develop press releases, quotes, and approvals.
• Develop social media content to be shared by colleagues about Citizens’ community partnerships.
• Support civic engagement including staying up to date on current market issues and trends.

• Identify local colleague volunteer opportunities including skills‑based opportunities.
• Manage and execute colleague volunteer programs including setting up activities, sourcing volunteers, and volunteer communications.

• Develop and execute events, such as round tables and press events to support signature initiatives including Champions in Action, Workforce Development month and Financial Empowerment month.
• Support partner community events including managing invitations and RSVPs for colleague participation.
• Work with department Coordinator to ensure event deliverables such as logos, ads, videos, and logistics, including Citizens’ branding and giveaway items are executed on time and successfully.
• Partner with Sponsor ships Team to activate corporate sponsor ships to ensure the greatest public relations value and collaborate in identifying community partner participation in event activations.

• Minimum 5‑7 years of diverse charitable giving, grant making and/or corporate communications/marketing experience.
• Experience developing strategic partnerships that drive brand favorability and consideration for the business using metrics and measurement to assess impact.
• Exemplary writing, verbal, and problem‑solving skills; must be able to effectively anticipate issues and problem‑solve when issues arise.
• Strategic…