Lead Transportation Claims Advocate

Overview

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry-leading success in mergers and acquisitions.

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events.
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

• Review all newly reported automobile liability claims for designated clients and establish an early plan of action focused on exposure evaluation and resolution strategy.
• Actively monitor and engage claim examiners and supervisory staff on APD and ABI files, providing recommendations and position support related to liability assessment, injury evaluation and settlement posture, property damage handling and valuation, reserve accuracy and development, and managing claim activity across a dynamic, multi-file workload with identification of trends and opportunities to improve financial outcomes.
• Participate in and facilitate client and carrier claim review meetings to assess injury severity and treatment patterns, causation considerations, comparative negligence factors, litigation and pre-litigation exposure, and advocate for appropriate reserving and timely claim resolution aligned with client objectives.
• Provide clear and concise claim status reporting to clients and internal leadership, assist with claim escalation and strategy discussions as matters progress, track handling responsiveness and file movement, and ensure adherence to agreed service standards; perform additional duties as assigned.

• 2+ years of demonstrated experience handling automobile claims, including Automobile Property Damage (APD) and Automobile Bodily Injury (ABI).
• Proven ability to manage multiple active files concurrently in a time-sensitive environment.
• Experience working with attorney-involved claims and participating in pre-suit negotiations.
• Working knowledge of claim reserving practices and loss evaluation.
• Ability to review and analyze medical records, treatment narratives, and injury documentation.
• Strong communication skills and confidence engaging claim professionals at varying levels.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Bachelor’s Degree and/or professional designation (AIC, AU, CPCU, etc.) preferred but not required.
• Bilingual (English/Spanish) is a plus.

Department:
Claims Management

Required Experience:

2-5 years of relevant experience

Required Travel:
Negligible

Required

Education:

High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran s status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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