Patient Access Specialist; On-Site; H

Position: Patient Access Specialist (On-Site) (H)
** Current Employees:
** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click  to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this .High school diploma or equivalent required

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
** Job Status:
** Full time
** Employee Type:
** Staff The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time
** Patient Access Specialist.
**** Core

Job Summary:

** This is a budgeted replacement Patient Access Specialist position that is critical to continue operations and maintain service levels at our Coral Gables Dermatology location. This practice is open M-F 7:00AM-7PM and occasional Saturdays. It also supports all the on-site and remote upfront revenue cycle and clinical support functions including Check-in/out, Pre-service and Coordination of Care and is essential to process patients promptly and avoid operational clinic flow bottlenecks.

Failure to fill this position will have a negative impact on patient and provider satisfaction, clinic patient flow, physicians’ schedules, up-front collections and overtime costs, including RN’s and clinical staff. Mrs. Jennifer Pineda has resigned due to personal reasons.
*
* Core Responsibilities:

*** Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
* Contacts patients’ families or physicians’ offices to obtain missing insurance information.
* Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
* Collaborates with scheduling departments to identify add-on patients.
* Obtains necessary authorizations, pre-certifications, and referrals.
* Notifies patients of liabilities prior to date of service and collects funds.
* Maintains appropriate records, files, and accurate documentation in the system of record.
* Serves as a lead resource for lower-level Patient Services staff.
* Recommends new approaches to management for enhancing performance and productivity.
* Deploys critical thinking while responding to a variety of technical issues from patients, physicians and employees via phone, email, web messages, fax, or email.
* Works independently and deals effectively with stress, due to heavy workload and the handling of complex patient inquiries.
* Serves as a role model, facilitator, and coach in developing a culture of compassion and caring through building healthy relationships among staff, patients, and families.
* Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.
* Adheres to University and unit-level policies and procedures and safeguards University assets.
* This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
*** CORE QUALIFICATIONS
** Minimum 3 years of relevant experience
** Knowledge, Skills and Attitudes:
***** Any relevant education, certifications and/or work experience may be considered.***#LI-BP1
* Skill in data entry and completing assignments accurately and…