Sr. Clinical Program Coordinator

Overview

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The Department of Ortho Sports Medicine is seeking a full-time Sr. Clinical Program Coordinator to work in Miami, FL. The Senior Clinical Program Coordinator acts as a lead in the development, organization, production, and evaluation of health promotion and educational program offerings for patients in the assigned unit. This role provides broader oversight of daily program activities in support of the University’s mission and evaluates the financial performance of programs to meet departmental goals, assisting in short- and long-range budget planning.

• Supervises, directs, and coordinates assignments for the given program.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates program activities with other programs, departments, or staff to ensure optimum efficiency.
• Acts as a main point of contact for project funders, advisors, speakers, and participants; recruits program participants, members, and volunteers.
• Oversees various personnel actions, including hiring, performance appraisals, disciplinary actions, termination, employee time records, and other related activities.
• Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.
• Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.
• Prepares and presents periodic reports, financial statements, and records for management or outside agencies.
• Makes suggestions to leadership to improve overall performance and maintains required records and reports for administrative, quality assurance, and safety purposes.
• Maintains patient confidentiality and the confidentiality of hospital business information.
• Oversees the maintenance of established supply levels in unit and supply rooms.
• Adheres to University and unit-level policies and safeguards University assets.

• Education: Bachelor’s degree in relevant field.
• Experience: Minimum 3 Years Of Relevant Experience.
• Knowledge, Skills and Attitudes: Ability to communicate effectively in both oral and written form; ability to handle difficult and stressful situations with professional composure; ability to maintain effective interpersonal relationships; ability to understand and follow instructions; strong knowledge of medical terminology, insurance processes, and patient care workflows; proficiency with electronic health record (EHR) systems and scheduling software.

Note: This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

• Bachelor’s degree in healthcare administration, business, or a related field.
• 3 years of experience in patient coordination or medical office administration, with 2+ years in a senior or leadership role.
• Strong knowledge of medical terminology, insurance processes, and patient care workflows.
• Proficiency with electronic health record (EHR) systems and scheduling software.
• Exceptional interpersonal and organizational skills.
• Ability to multitask and thrive in a fast-paced, team-oriented environment.

• Full-time position based in a clinical or office setting with evening or weekend hours during season, depending on patient needs.
• Travel two days a month to UHealth SoLe Mia.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System provides leading-edge patient care powered by research and medical education. As an academic medical center, we serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. We are proud to support excellence in teaching, research and patient care.

Equal Opportunity

Employer:

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time

Employee Type: Staff