Part-Time Universal Banker Bilingual English​/Spanish Speaking , Coral Gabl

The Universal Banker is an entry level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective is to foster customer relations, build loyalty, and increase sales to individual consumer clients.

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customers and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• Bilingual English/Spanish speaking preferred

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Job Family Group:
  Consumer Sales
• Job Family:
  Branch Sales
• Time Type:
  Part time
• Primary
  
  Location:
  
  Coral Gables, Florida, United States
• Full‑time Salary Range: $41,600.00 - $53,830.00 (prorated for part‑time hires)
• Hourly rate corresponding to annual range: $20.00 - $25.87
• Benefits: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages (vacation, sick leave, paid holidays)
• Anticipated posting close date:
  Apr 03, 2026

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. For additional information regarding Citi employee benefits, please visit

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you need a reasonable accommodation, view accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.