Corporate Catering Manager

Position Summary

Meeting and Events Managers in our Event Services unit are responsible for supporting as well as coordinating/leading all client association meetings, conventions, trade shows and registration.

The ideal candidate is an energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image. Coordinators require the ability to work quickly and efficiently on several projects at one time, are results oriented, have strong time management skills and work enthusiastically in a constantly changing environment. The position entails considerable interaction with clients, team members, and other departments.

Significant travel, both domestic and international, may be required. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).

• Assist and contributes in the coordination of all aspects of conferences, meetings and events (pre-planning, onsite execution and post event wrap up)
• Coordinate travel, lodging, and expenses for participants traveling to meetings or other business travel
• Assist in financial management including budget creation, monitoring revenue/expense performance, and collection of registration and/or exhibit fees
• Track hours performed vs. hours budgeted and advise of discrepancies
• Adapt to crisis situations, changing procedures, methods or processes
• Develop and maintain solid relationships with exhibitors/sponsors
• Contribute effective ideas to client strategic planning and analysis processes
• Assume planning responsibilities for multiple clients and meetings
• Contribute to overall team success by identifying problems and proactively seeking out methods to improve self-performance and/or efficiency of an operation or task
• Travel domestically, and works overtime as needed to attend events and

Education

• Bachelor’s Degree is required

• Experience
• Minimum five years total professional experience. Experience in convention/trade show industry or event/meeting planning with emphasis on logistics and exhibits management.

Demonstrate experience in services including client services, operations, event planning and execution. Experience at working both independently and in a team-oriented, collaborative environment.

• Must be able to:
• Speak, read, write and understand the English language.
• Perform strong effectively on a computer and be well versed in Microsoft Office
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use a computer keyboard and possess advanced typing skills. Type at least 50 words per minute.
• Possess moderate to advanced computer skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.
• Effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
• Apply analytical and problem-solving skills
• Coordinate several projects simultaneously
• Elicit cooperation from a wide variety of sources, including management, clients, other departments and vendors
• Work directly with clients in a responsible, appropriate and service oriented way.
• Strong interpersonal skills
• Adept at conducting research into project-related issues
• A high degree of responsibility, initiative and professionalism
• Prove competency in software applications, including MS Word, Excel, Outlook and other technology as adopted by the team. Delphi proficient preferred

• Must be able to:
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Use,…