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Job Description & How to Apply Below
We’re so grateful you’re here!
We are seeking an Assistant Store Manager to live our purpose of:
Sharing our Passion for People and
Spirits!
About JAK’s
With 9 liquor store locations, JAK's is a market leader in BC's retail beer, wine, and spirits industry. We are a family-owned business that knows our success comes from the people whomake us, us and we are committed to fostering a culture of gratitude, learning and FUN!
As an Assistant Store Manager, you will be part of the JAK's leadership team. You will help plan, organize and direct the retail operations of your store in collaboration with the General Manager. You will participate in scheduling, hiring, coaching, performance management, coordinating shift activities, fostering positive relationships amoung the team and mediating in situations where a customer has a request or complaint.
Perks and Benefits
Competitive wages, plus tips
Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador &
Leadership courses)
Monthly tasting allowance
A generous staff discount
Onboarding and training program
Product Knowledge seminars
Medical Benefits
Quarterly incentives
The Ideal Candidate
Will be a proven leader with a passion for the craft beer, wine and spirits industry
Has experience in coaching, training, managing and scheduling
Pers possesses a positive attitude and has the ability to energize a team
Is an effective communicator with the ability to share knowledge with our team and our guests
Is the ultimate team player
Has the ability to create a ‘wow’ experience for our guests and coaches others to do the same
Embodies the JAK’S values of Caring, Learning, Integrity, Hospitality.
Wine Knowledge of WSET 2 or WSET 3 is considered an asset
* Key Responsibilities
Ensure JAK'S brand promises are consistently delivered:
Unique product selection, outstanding service, unmatched in-store experience.
Facilitate a fun work environment by bringing a fun energy to work to energize the team and inspire others to do the same.
Assist in leading and managing a team of customer service/sales specialists
Develop successful people by providing training, mentoring and coaching to the team.
Ensure JAK's standards are met and exceeded, resulting in an outstanding retail experience.
Participate in the hiring process by collaborating with the store manager and/or the Director of Human Performance on new hires
Communicate and achieve budgeted key performance indicators within the team for your store
Create and implement customer-focused business strategies
Contribute to the performance management process
If you want to create memorable customer experiences and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it!
We can't wait to welcome you to the JAK's family!
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