Shift Manager, Gordon Ramsay Burger

JOB DESCRIPTION

Shift Manager, Gordon Ramsay Burger at Great Canadian Entertainment

Under the general direction of the Manager, Gordon Ramsay Burger, this position is responsible for overseeing the day-to-day activities of the Gordon Ramsay Burger restaurant. Provides input for performance evaluations. Implements new restaurant initiatives as directed. Ensures adherence to the company’s policies and procedures, motivates and leads by example, and supports a learning environment while establishing a safe and welcoming work environment for all team members.

• Schedules and supervises team members; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs as directed
• Implements new F&B initiatives as directed
• Monitors cash outs and forwards discrepancy reports to management/accounting
• Completes shift reports for management and for the next shift
• Monitors restaurant flow
• Keeps hosts organized with open table reservations
• Organizes and participates in the monthly inventory count and forwards inventory reports to management
• Offers food and beverage expertise to internal and external customers
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership, team members and vendors
• Ensures compliance with licensing laws, health and safety, and other statutory regulations
• Ensures compliance with Gordon Ramsay service standards
• Manages other initiatives as required

• Post-secondary education in hospitality or a suitable combination of education and experience
• Must be available to work a flexible schedule; regular evenings and weekends required
• Minimum 1 year of food and beverage team lead experience
• Food Safety Level 1 & 2 certification
• Serving it Right certification
• Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication
• Computer literacy in MS Office
• POS experience
• Ability to successfully obtain a Gaming License

• Regular restaurant environment; standing or walking for long periods; non-traditional work hours

Mid-Senior level

Full-time

Management and Manufacturing

Industry: Gambling Facilities and Casinos