Division Manager: Service & Projects

Service | Tenant Improvements | Projects up to $1M+ | Division Leadership & Growth

Since 2008, Leading Edge Electric has delivered service, design-assist, and commercial construction projects for clients who value speed, clarity, and reliability. Our work ranges from responsive service calls to fast-paced tenant improvements and projects exceeding $1M in electrical contract value.

We focus on being an agile partner—saving clients time, reducing friction, and creating peace of mind. We are building a high-performance Service & Projects Division and are seeking a leader who wants to grow and build something meaningful.

This is a business unit leadership role which carries responsibility for organically growing the division through relationship-building, people development, and exceptional customer service delivery.

Reporting directly to the President, you will oversee a portfolio that includes ongoing service work, small projects, and commercial TI projects up to and exceeding $1M.

• Division P&L ownership and financial performance
• Organic revenue growth through strategic client relationships
• Preconstruction leadership and scope strategy
• Operational execution standards
• Team leadership, development, and succession planning

• Strengthen existing client relationships to increase repeat work
• Position Leading Edge as the preferred electrical partner
• Identify new service and project opportunities within existing accounts
• Develop internal talent to increase capacity and capability
• Build scalable systems that support sustainable growth

• Consistent year-over-year division revenue growth
• Strong gross margins across service and projects
• High client retention and referral rates
• Developed PMs and Coordinators operating independently
• Clear career paths and measurable development plans
• President removed from day-to-day operational involvement

• Division Leadership & P&L Ownership
• Accountable for revenue, gross margin, and cost control
• Set annual targets and operating plans
• Implement performance dashboards and KPIs
• Drive financial accountability across the team People Development & Leadership
• Recruit, mentor, and develop Project Managers, Estimators, and Coordinators
• Establish structured onboarding and training programs
• Conduct performance reviews and coaching sessions
• Build a culture of accountability and ownership
• Develop future leaders within the division
• Client Relationship & Business Development
• Build long‑term relationships with property managers, developers, and construction managers, vendors and partners
• Understand client approval thresholds and procurement processes
• Lead key client meetings and strategic account reviews
• Ensure exceptional customer service across all touchpoints
• Preconstruction & Project Delivery
• Manage the full-cycle delivery from lead to close‑out
• Manage pipeline to ensure predictable labour forecasts
• Review and approve estimates, contracts and pricing
• Manage risk identification and scope clarification
• Ensure disciplined scheduling and cost tracking
• Implement change order and documentation controls
• Oversee consistent project closeout standards
• Systems & Continuous Improvement
• Standardize estimating workflows
• Improve reporting dashboards and forecasting tools
• Reduce friction between field and office operations
• Create repeatable processes that support scaling the division

• 15+ years in commercial projects and tenant improvements
• 5+ years of electrical project management and estimating
• Experience overseeing service operations or recurring work programs
• Strong project management and preconstruction background
• Demonstrated experience leading and developing teams
• Experience with financial performance or P&L accountability
• Understanding of construction contracts and risk management

• Entrepreneurial mindset with a builder mentality
• Operationally disciplined and financially literate
• Strong coach and mentor
• Client‑centric and relationship‑driven
• Calm under pressure and decisive
• Motivated by building and growing a business unit

• Seeks recognition for accomplishing objectives, and…