Student Success Registrar Lead – Hybrid Advising

Assistant Registrar - Student Success Advising

Salary Range

Min: $85,711, Control: $114,281, Max: $125,709. Placement within a salary band is typically up to Control Point based upon a review of skills, experience & internal equity. The College may place over Control point in limited circumstances.

The Opportunity

The Assistant Registrar is a key member of the Enrolment Services Leadership team, working in close collaboration with the other Assistant Registrars to deliver effective registrarial services. Under the direction of the Associate Registrar, the Assistant Registrar manages the day-to-day operations of the Student Success unit at Douglas College that support current students with academic advising and student financial aid and awards.

The Assistant Registrar provides leadership and is responsible for developing comprehensive training plans, supervising direct reports, and ensuring staff are following current policies and procedures. The Assistant Registrar is also responsible for assessing and initiating change to existing services, developing new processes that will deliver effective services, and ensuring that high service levels and standards are met.

The Assistant Registrar acts under the direction of the Associate Registrars and Registrar to implement and execute the strategic priorities of Enrolment Services and the strategic and academic plans of Douglas College, and participates in the development, revision, and implementation of policies and procedures; participates in the planning of budget, resources requirements, allocations and deployment; and recommends improvements for functionality of the system.

WHO WE ARE

Do what you love. Be good t’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

MAJOR RESPONSIBILITIES :

The Assistant Registrar is accountable for the following:

• Develops, monitors, and implements objectives to achieve departmental goals to support the College strategic plan;
• Manages and plans the day-to-day operations of the unit, ensuring consistency of practice and maintenance of excellent service levels;
• Ensures personnel are following current policies and procedures and processes are executed promptly and efficiently;
• Ensures process compliance with external agencies, such as government agencies and funding organizations;
• Maintains currency with institutional and government policies and procedures;

EDUCATION , EXPERIENCE AND SKILLS :

• Established professional credibility as evidenced by a baccalaureate degree from an accredited post-secondary institution;
• A minimum of three years of supervisory and leadership experience in administering student financial aid & awards, advising, and/or customer service operations, preferably in a public post-secondary educational institution, including strong working knowledge and experience with Registrarial operations such as financial aid, scholarships and awards, advising, etc.;
• A minimum of two years supervisory experience in a unionized environment;
• Demonstrated ability to supervise and lead including the ability to…