Area Supervisor

Role Overview

Area Supervisor is a member of Store Leadership responsible for a specific area and general operations when acting as Manager on Duty. Duties include opening/closing store, supervising associates, maintaining merchandise presentation and store cleanliness, and executing operational processes.

• Maintain safe & secure environments: safety priority, high awareness, security of building, EAS checks, register security, emergency exit clear.
• Customer Service: treat customers and associates with respect, display courtesy, friendliness, and acknowledge Company recognition programs.
• Store Brand & Merchandising: represent brand, maintain appearance, keep store clean, daily trash removal, receive and process merchandise, protect loss prevention, oversee front end.
• Front End Operations: manage cash registers, shortage control, break schedules, equipment, expedite go backs, teach scan‑bag best practice.
• Fitting Rooms: keep fitting rooms clean, audit garment tags, comply with go‑back tagging and security.
• Administrative Duties: conduct cash pulls and bank deposits, administer payroll and scheduling, and perform other tasks assigned by Store Manager.

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Basic mathematical calculations common to retail environments.
• Ability to work evenings and weekends.

Stand, walk, and move 100% of working time; bend, squat, kneel, and climb; lift more than 25 lbs occasionally; use janitorial equipment, ladders, and other assigned supplies.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, military status, marital or registered domestic partnership status, medical condition and any other category protected by federal, state or local laws.